Front Desk / Customer Service Officer at Ascentech Services Limited

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Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed to forging long-term partnerships with our clients by creating and delivering robust and flexible services that address the changing needs of their business.

We are recruiting to fill the position below:

Job Title: Front Desk / Customer Service Officer

Location: Lagos Job Description

Our company is looking for a professional Front Desk Officer to oversee all receptionist and secretarial duties at our main entrance desk.

Your central goal is to provide our clients with outstanding customer service and support. As the ‘face’ of our company, the successful candidate will be presentable and friendly, with outstanding people’s skills.

Responsibilities

  • Greet guests and provide them with superb customer service.
  • Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
  • Answer all client questions and incoming calls.
  • Redirect phone calls to the appropriate department and takedown messages.
  • Accept all letters and packages, and distribute them to their appropriate departments.
  • Monitor, organize, and forward emails.
  • Track and order office equipment and supplies.
  • Maintain records and files.
  • Attend to other duties as assigned

 

  • Requirements

    • HND or B.Sc. degree in relevant qualifications.
    • A minimum of 2 years of proven experience in customer service or a similar role.
    • Good understanding of office administration and basic bookkeeping practices.
    • Superb written and verbal communication skills.
    • Excellent organizational and multi-tasking abilities.
    • Strong knowledge of MS Office programs.
    • You should have a talent for multi-tasking, with excellent communication and organizational skills.

    Application Closing Date
    19th March, 2021.

    How to Apply
    Interested and qualified candidates should send their Applications to: cv@ascentech.com.ng using the “Job title” as subject of the email.

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